State: Michigan City: Grand Rapids Product: Capital One Account Clear all filters (3 of 263 reviews match)
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2.3
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I have been having similar experience. I have never been late and have always paid more than the min payment. I recently paid off the balance - only to discover that they added "interest charges" after I paid the balance. It was less than 2 dollars and I caught it...
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Review
#743130 Review #743130 is a subjective opinion of poster.
Product
Capital One Account
Cons
  • Ridiculous fees
Reason of review
interest rate increases
Ronnie, employee id w252, was very rude, unprofessional, yelled, refused to address problem with an old account, refused to acknowledge or to check the confirmation number that I was previously given, and refused to provide me with a supervisor's name or to make a...
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Review
#230998 Review #230998 is a subjective opinion of poster.
Product
Capital One Account

Capital One continues to ruin my credit

My balance with Capital One was $2000, and yes I had financial difficulties and quit paying. My account was charged off on Aug 8, 2006 bringing my balance to $2,827.33. Then the balance went up to $3,679.30 They took me to court and I have been paying on it ever since 11/14/2007. They report the wrong amount I owe all the time. Denise Hailey, with the Corpoate Office of Capital One will not return my calls. They never report my payments and never have the right amount I owe to the Credit Bureaus. They won't return my calls and continue to ruin my credit. What's the recourse? Can they be sued, or start a class action suit against them with enough people involved? Help! the little guy!
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4 comments
Anonymous
#53576

capitol one is a bad company--why do you write bad things about knappo--elsie-???-either you work for cap one or you are frustrated about something else--more likely you work for cap one--they use people like you to discredit complaints from consumers--i am sure i am right!!!! get a real job and off cap one payroll--they are a bad evil company.

Anonymous
#52353

Like I said Mr High and Mighty, hope you still own your house and have your job...You don't have a clue. Walk in someone elses shoes for awhile.

Anonymous
#52351

Mr. Shallow, Oh, and you haven't been thru HARD times?

Aren't you the lucky one in this world now!!!!

Hope you don't lose your house or job like millions have and hope your bank gets billions paid to them from the government. Nice guy!

Anonymous
#52338

:cry

Sounds like you did that all by yourself. That is ruin your credit.

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Review
#144765 Review #144765 is a subjective opinion of poster.
Product
Capital One Account

Contact Capital One Customer Service

Mailing Address:
Capital One Financial Corporation
15000 Capital One Dr
Richmond, Virginia 23238-1119
United States
Phone:
(800) 955-7070
All Capital One Contacts

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