Capital One - My van was repossessed AFTER I made payment arrangements with Capitol One Auto Financing!!!!
After making arrangements to pay for my van which was only two months behind, a repo man showed up. He must have been following me because I parked my van and walked inside my place of employment ON THE PHONE WITH CAPITOL ONE ALREADY and JUST FINISHING UP when about 5 or 10 minutes later the repo man pulled in and hooked me up.
I ran out to tell him I had just made payment arrangements and he called his boss. We waited for about 15 mins and no one called him back. I called capitol one back and they put me on hold forever and then told me the repo man had logged that he had possession of my car while I was only the phone with them earlier!!!!!!!!! They blamed ME saying I couldn't call after the repo man showed up.
I told them their was no way he had possession of the van because i was driving it while I was on the phone with them. In fact I had witnesses. But they told the repo man to take me van anyway. It's been a year now and I still miss my van and wonder all the time if I could have done more or had any other rights.
Could I have or can I file a law suit or is it to late? I think capitol one are crooks and should have to pay for what they did.
I I understand I defalted on my loan but I was doing the best I could AND I MADE ARRANGMENT WHICH THEY ACCETEDU. It should be just as illegal for them to lie about the situation.
Product or Service Mentioned: Capital One Loan.
Monetary Loss: $20000.