(2 of 263 reviews match)
Capital One in Reno, Nevada - Cannot get into Capitol One Statement
Have been trying two days to get into my Capitol One account to check my statement. It says I don't have the right password. I have tried many times to get into my statement to no avail. This is very frustrating. I have saved my sign in name and password so I will not have to go through this all the time. What is going on? Have never had this much trouble since I started with Capitol One. If I cannot review my statement, I don't have to pay my bill and should not accumulate any late fees.
Capital One Account
Capital One is Capital Greed
I am with many of you.... oh what they did to me after my husband lost his job and my hours got cut down to 24hrs a wk. I made a payment every month....one month it was 3 days late due to my financial situation. So of course i got charged a over the limit fee and a late fee which as you all know equals out to $70+...Which knocked up my minimum payment to $150 for the next month. I called and all I asked for was a little help maybe knock off one of the charges so I could catch up right away. Everyone I talked to at capital one was extremely rude and said nothing they could do I had to pay the full $150 otherwise i would keep receiving both additional fees and they could not waive the previous fees even though my account was in good standing for years...this was all in the begining of 2009 and it has snow balled ever since....my $500 credit limit is now at almost $1300..yes thats right $1300 all extra $800 of over the limit and late fees. I have called them several times trying to work out payment arrangements to get back on track. Their idea of payment arrangements is pay the $800 that I am over to bring my account current and if I pay that today they will give me a $100 credit so I would only be paying $700!!!! Are they serious?!?!Hello if I had that kind of $ I would have paid them off a long time ago just to get rid of them. Its such a shame, I use to have nothing but great experiences with this company until the economy got worse and then they decided to screw over all their customers. And please dont get me started on the annual card holders fee or the $25% interest rate which of course they wont lower either to help out since my account is no longer "in good standing". Amazing I have other credit card companies that were more than willing to help out but not capital one...they act like you are some kind of dirt bag who just doesnt want to pay their bills...Capital one will ruin my credit! And I refuse to pay $800 in their fees its total robbery...its a matter of ethics at this point and apparently capital one does not have them!
Capital One Account
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