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Capital One in Mineola, New York - Disgusted

If I dont have Emily, customer service supervisor, call me back I will close all accounts
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Review
#1681636 Review #1681636 is a subjective opinion of poster.
Reason of review
Poor customer service
1.3
Details
I too have been the subject of a capital one screw over. It started when some fraud charges were made on my account so I called them and they were taken off, this was in October 2018. Now its February 2019 and the charges reappeared! The service rep said that the...
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Review
#1471664 Review #1471664 is a subjective opinion of poster.
Pros
  • Ease of use on web site
Cons
  • Being recharged for past fraud charges on my account
Reason of review
Problems with payment
Loss
$551
Preferred solution
Full refund
1.4
Details
I had hundreds of dollars of Rewards and zero balance with them which I use a lot and always paid the bill on time never a problem. I file chapter 13 bankruptcy for a big lawsuit against me which keep in mind I had no balance with them and they would not give me my...
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3 comments
Anonymous
#1529560

"Thieves " Says the person who filed bankruptcy and left the rest of us holding the bag as your bills become ours as the costs are passed on to the rest of us.

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Review
#1316549 Review #1316549 is a subjective opinion of poster.
1.4
Details
I've had the worst experience with Capital One bank fraud department, I had to stay on hold for almost an hour, and when the guy picked up the call, he asked me a question, I forgot that I was on mute, so it took me few seconds to realize, as soon as he did not get the...
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2 comments
Anonymous
#1449786

Over 45 minute wait and they still have me on hold. Why are they still in business?I'm taking my business elsewhere.

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Review
#1166823 Review #1166823 is a subjective opinion of poster.
Service
Capital One Fraud Department
Reason of review
Poor customer service
Loss
$300

Credit Card Abuse Review

1.4
Details
Horrible They keep sending me creir cards and then report me for supposedly not paying even though I have no balance on those card did not even call to activate they ruined my credit score for nothing
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Review
#938565 Review #938565 is a subjective opinion of poster.
1.0
Details
Do not use mortgage originator Mahmut Aydin, MBA of Capital One. He is rude, unprofessional and engages in unethical practices. He tags on extra fees and pockets your money. He tricks the customer into believing that the fees are being charged by the bank but he asks...
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3 comments
Anonymous
#1228884

That's hysterical

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Review
#812502 Review #812502 is a subjective opinion of poster.
Cons
  • Thief
  • Unprofessional
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.0
Details
Mahmut Aydin was a mortgage originator I met when I was shopping for my home refinancing loan. While he gets a nice paycheck from the bank he also attempted to "extort money" from me. He demanded I pay him a "bribe" in the amount of $700 dollars (cash money) to get my...
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1 comment
Anonymous
#1143432

This commentator is the same person who goes in different sites and imposes as he is a different person but yet, this individual him self was a X NYPD cop who got fired from NYPD for impersonating

So Keith Lamb, Sholom, what else he has? He makes up names, fake profiles and he attacks individuals with lies.

There is an investigation going on right now and will he will be caught soon.

He is in fact is a *** artist- he put glue on the neighbors lock but covered him with an umbrella from cameras. ....

Imagine, he knows the law yet he knows how to get away from breaking the laws. Soon, all will be over for this man.

Review
#807152 Review #807152 is a subjective opinion of poster.
Cons
  • Criminal
Reason of review
Do Not Trust Him
Preferred solution
Let the company propose a solution
to all who have been victims of credit card fruaud I too was a victim except I did my own investigation and found one person in north Carolina who used the card and as we speak she is being arrested as she was doing it again and again for more than two and half years...
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1 comment
Anonymous
#1113632

any financial institution including capital one will remove a fraudulent credit card from your credit report INCLUDING the hard inquiry. You also never have to pay the money.

Legally once you file it as fraud you have to request the information in a specific format or have the police request it for you. Obviously you did not ask the right questions. Go to the FTC website - the Federal Trade Commission and read what your legal rights are instead of accusing honest working people in foreign countries of being crooks.

So you must be a wiseguy or a crook from Staten Island huh? We see where you live, lots of crooks in NY.

Review
#766245 Review #766245 is a subjective opinion of poster.
Product
Capital One Account
Reason of review
Problems with payment
1.0
Details
My experience with Capital One isn't friendly, I have been a loyal customer for sometime, pay my bills on time and use this card for my business, now I know that Capital One's policy's about that they can cancel a card at any time but there are also laws that protect...
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Review
#733185 Review #733185 is a subjective opinion of poster.
Product
Capital One Credit Card
Cons
  • Given the runaround
  • Horrible customer service
  • Everyone passes the buck
Reason of review
Poor customer service
Loss
$145
Preferred solution
Let the company propose a solution

Contact Capital One Customer Service

Mailing Address:
Capital One Financial Corporation
15000 Capital One Dr
Richmond, Virginia 23238-1119
United States
Phone:
(800) 955-7070
All Capital One Contacts

Capital One Products and Services Reviews

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Arrogant capital one finanical advisor

1.0
Details
I recently went to 2159 white plains road Bronx , to potentially open a 3/5 year fixed rate annuity. I meet with Gregoria Dominguez financial adviser and asked him there current rates, when i produced higher rates from a different bank he became hostile and abusive saying they will not disclose the time it takes to mature. I then showed him in print exactly what the time frame was ,he then wanted to know how much we were going to invest i told him the amount and explained over time we would invest a lot more when we were comfortable ,he became rude as if we were insulting him .This clown should not be working as an adviser dealing with the public as he has a serious attitude problem, and cannot answer questions, Shame on you Capital One ,WE would definitively NOT recommend your financial Adviser.
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Review
#702001 Review #702001 is a subjective opinion of poster.
Product
Capital One Account
Reason of review
Employee does not listen and is a total jerk.