Not resolved

Capital One is a lousy company that offer no protection against fraudulent online sites. I was billed $19.95 for a service that I never received.

Spent almost two months and several mailings trying to get a refund. No luck! Since I have great credit I just paid the bill. I decided not to cancel the card because that would be doing them a favor.

Keeping the card account open will cost them money. The ONLY reason I can think to have any credit card from Capital One would be to purchase things from or in a foreign country since they have no transaction fee.

Review about: Capital One Account.

Monetary Loss: $20.

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