Capital One Questions and Answers
I haven't received my new card in 2 months why is that?I was supposed to receive my card 2 months ago and there's still no sign of it in the mail why? I really would love to have my card
What is mailing address?
. what happened to the 300 i already paid for?i applied for the capital one secured card and i made an online deposit of 300 after i was approved. i just got a letter from the company stating that i had been approved but they still needed my 300 before they can release my 300.
The question about your money is quite specific. If the bank lost your money or there was a technical issue, contact Capital One customer service by phone at 1-87*-383-4802.
How can I get refund?I paid for cruise with my credit card and I didn’t receive any notification for refund.
How can I get Form-1098 Mortgage Statement in 2018?To Whom It May Concern, Capital One sold my Mortgage to New Penn in 2018. After this, there is no way for me to download Form1098 over Internet.
Please email it to me ASAP. For 5 months, Jan - May 2018, I had made monthly mortgage payments to Capital One 360 with Load No.
200276****. -Ann Song
- Sign in to capitalone.com;
- Select your bank account;
- Click the 'Tax Forms' link on the page, or from the Account Services & Settings menu;
- Access your tax forms by clicking on the link for current or previous years (if available).
For further assistance, please contact Capital One Customer Service at (800) 228-3001 or via the support form on Pissed Consumer.
How do I get your email address.
As stated at pissedconsumer.com, you may send an email to Capital One customer care team via the Contacts tab on the PissedConsumer website.
To get more information about how to contact Capital One, please contact the company support team by phone at (800) 228-3001 (toll-free number).
how can i apply for a PPP loan?Covid-19 has closed down our small business.
A Paycheck Protection Program loan is available to businesses with 500 employees or less, individuals who operate under a sole proprietorship, as well as 501(c)(3) nonprofit organizations, 501(c)(19) veterans organizations and some Tribal business concerns that are impacted by COVID-19.
When preparing to apply for a Paycheck Protection Program loan, the business owners should gather the following information:
- date of business origination and business address;
- Business Employer Identification Number (EIN);
- third party payroll summary documents or company-prepared payroll summary documents for 2019 or the last 12 months;
- business tax returns for 2019 or the last 4 quarters;
- last 4 IRS Form 941s or last IRS Form 944 (applies to most businesses);
- 1040 Schedule C for sole proprietors;
- 1096 or 1099-MISC for independent contractors.
To get more information about how to apply for a PPP loan, please contact the Capital One customer care team by phone at (800) 228-3001 (toll-free number).
How can I request for a new card and deliver it to my new address?Wondering if my cc are still open and if I can request for a new cc and have it delivered to my current address?
- sign in to capitalone.com;
- click on your name/icon in the top right corner;
- click 'Profile' to access and edit your contact information.
If you want Capital One sends you a replacement card, please send a request by filling out the Get Replacement Card form at capitalone.com.
If you want to report your card is lost or stolen, please contact Capital One directly at 1-80*-227-4825.
How do I get my car back & a refund?On October 2014, my late mother & I purchased a black 2012 Ford Fusion from the Ford dealership here in Albany, GA. She handled most of the paperwork.
She had to put the car in both me & my father's name. The car was financed through Capital One Auto Finance. The car was repossessed by Capital One in July 2018. It was due to payments being too high.
They sent an unknown towing company to sneak & remove the car --- actually dragging & damaging the car --- in the middle of the night without warning. The car, even though it has some issues & had many recalls, was well taken care of me & my mother until her death in May 2016. Capital One refused to give me back my car. They said I owed between $2200 -- $6000 or more to get my car back.
I also had problems with the insurance company, Southern General, who insured the car. They & Capital One Auto Finance accused me of being in several accidents & deliberately damaging the car, which is not true. They also did not pay for claims. They also tried to bill me for the car damages.
Later, I also did further research on the car. The amount that the car at the dealership, the amount that Capital One Auto Finance was charging me for the car loan every month & had doubled & the amount of the car insurance every month was too high. The car was worth & the price of the car was thousands less. That means that based on the amount or retail value of the car, that the car was already paid off in the first two to three years of the loan, before my mother's untimely death.
So I felt robbed & scammed by Capital One Auto Finance. I would like my car back & and a refund for the damages & hardships that was caused by Capital Auto Finance.
Capital One has 1.6 star rating on Pissed Consumer, 1.9 start rating on Consumeraffairs, 1 star rating on lemberglaw.com and 4 star rating on nerdwallet.com. Try to communicate to Capital One customer service or file a claim with a lawyer if nothing helps to solve your problem.
How long does it take to get a pin# in the mail?I have requested a pin# twice now it's been over two weeks your customer service really needs work.If I don't receive it by tomorrow I will pay my account and cancel your card!! Thanks for the !!!!!!!
Service! Dennis O.
You don't want to receive them get a card from a different company I received mine after they deactivated mine without me even knowing till I tried to make a purchase several days after the fact saying the system detected fraud even though I verified every purchase was mine they still sent a new card received it two days ago tried to use it today declined call them saying it's locked but unlocked it tried it again declined called again I got it should be working tried again declined called again they said to keep them on the line to try it miraculously it worked went to use it later once again declined got on the phone for the 4th time they stayed on the phone while I made the transaction miraculously it worked but only when they are on the phone with me when I try to use it. Go with another credit card company unless you want nothing but headaches and I have been with them for over 15 years and just becoming problem after problem with them I am calling and deleting my account as soon as the purchases go through I've had enough of their BS