Capital One Reviews and Complaints
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Customers don't like
- Horrible customer service
- Given the runaround
- Poorly handled
Customers like
- Ability to speak with a live individual
- Tramatizing
- Negative
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Capital One indeed sucks, but not as much as the "anonymous" troll who comments on these reviews. GAL
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Company wrote 0 private or public responses to the review from 2 days ago.
I have been a customer for years. I have a nearly 25% interest rate. I paid 380 in interest alone in 2018. I paid my multi-thousand dollar bill before the due date. The next month they added 33 in interest, even though the balance was zero. Greedy. When I called...
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Company wrote 0 private or public responses to the review from Nov 28.
Anonymous
LOL... You wear a 25% interest rate like a badge of honor. Hint...It isn't. That's a terrible rate most likely earned because of bad credit. The same credit(and/or a series of...
Product
I didn't like
- Unprofessional
- Everything greedy arrogant
I received my monthly statement notice on line on or about 10/09/2018 and sent a payment of $400.00. Upon checking my checking account I realized I had a lot more in it than I realized and went back and paid the account in full as shown on-line. My Credit union posts...
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Company wrote 0 public responses to the review from Nov 19.
Product
I called Capital One after my cervical spine surgery that left me unable to walk good then unto this day. I explained that would be paying my bill a little late but i will pay twice that month in which I did exactly that. I was told on the phone by customer service no...
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Company wrote 0 private or public responses to the review from Nov 17.
Anonymous
Did they say no problem we won't report you to the credit agencies or no problem to the double payment? Doesn't matter what language they speak. The only thing that does matte...
My father passed away in May 2018. We started the process of closing his savings account in July 2018. It is now mid November, and the account is still not closed. I have sent in all the requested paperwork. The only thing that is left is the letter of direction. This...
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Company wrote 0 private or public responses to the review from Nov 16.
Why would CO Bank change policies and employees not be able to provide adequate information and not all be on the same page? I’m so pissed ,I have talked to 3 customer service reps, 3 branch staff, and travel to 3 locations to no avail. Based on miscommunication, lack...
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Company wrote 0 private or public responses to the review from Nov 13.
I didn't like
- I disliked setup
- I dislike everything today
- Getting the run around
Capital One - New website
The new website has complicated my bookkeeping tremendously! I have to “guess” check number and to whom it was written! I have a business and need to reconcile daily ... to further complicate , I have no search button to find check numbers! This is beyond frustrating and is looking like this is permanent! This is close to forcing me to change banks .... longtime customer dar@rvvet.com
Company wrote 0 private or public responses to the review from Nov 09.
I pay my credit cards on line. I thought it might have just been an honest mistake last month when Spark Visa Signature Business charged me a $39 late fee, even though I arranged to have payment taken from my bank account 3 days before the due date, as I normally do. I...
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Company wrote 0 private or public responses to the review from Nov 06.
Anonymous
Not sure what you mean when you say they don't apply the payment to the next payment due. I pay them almost as soon as I see my statement is ready. I paid 11-2-18 payment in t...
I didn't like
- Are trying to charge me late fees and double my payments
Capital One - Tarjeta de credito
Quise hacer el pago de mi tarjeta de credito y me sale el pago tarde, me pueden ayudar, olvidé hacerlo en horas de oficina...
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 02.
Similar to Capital One
CLOSE YOUR CAPITAL ONE ACCOUNTS NOW. IF YOU DONT PAY THEM AND GET TURNED INTO A REPORT ON YOUR CREDIT THEY WILL HOUND YOU WITH NOT ONLY PLACING YOU ON ROBO-CALL LISTS,WITH INTERNET AUTOMATED SERVICES SO THEY DONT GET INTO TROUBLE FOR MAKING THE CALLS THEMSELVES, THEY...
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Company wrote 0 public responses to the review from Nov 01.
Anonymous
Well imagine that, if you don't pay your notes, someone will write it off and send the debt out to collections. Thanks for this compelling, insightful and hard hitting post. I...
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