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1.0
Details
Scammed and capital one didn't care
Scammed and capital one didn't care
Scammed and capital one didn't care
Scammed and capital one didn't care
Scammed and capital one didn't care
Scammed and capital one didn't care
I had a patio cover built and contractor insisted I use a CC so I can get the money back if anything goes wrong. It went wrong. Called capital one and they removed charges. A short time later I checked my balance and had been recharged. Called capital one and asked why...
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Review
#1690592 Review #1690592 is a subjective opinion of poster.
Product
Capital One Platinum Credit Card
Reason of review
Problems with payment
Capital One - Please hear my words.......
Please hear my words...... I have been with this bank for a long time. Not a couple of minutes.... not a microwave relationship..... I have been with them for a while now. I have always believed that companies do the very best they can to do the best they can for their...
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1 comment
Anonymous
#1733778

So.... what’s the problem?

Review
#1612675 Review #1612675 is a subjective opinion of poster.
Product
Capital One Account

Capital One - Approved Card Denied Death Caused Delay

1.0
Details
Apply and approved for secured card. Husband died 3 days later, apartment flooded 3 weeks after, mold, illness. Hospitaluzation. Then asked if I could still pay 49 deposit to get card. No could not but reappky and did, but denied me because of previous approved application to get card.
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Review
#1532312 Review #1532312 is a subjective opinion of poster.
Product
Capital One Credit Card
1.0
Details
Capital One - They charge a late fee every month, even though I pay before the due date

Update by user Nov 06, 2018

What really hurts is how they report this to the credit bureau and then don't correct it even though their fault. Like a game of Credit Card Black-mail ...

Original review posted by user Nov 06, 2018

I pay my credit cards on line. I thought it might have just been an honest mistake last month when Spark Visa...
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3 comments
Anonymous
#1594115

Not sure what you mean when you say they don't apply the payment to the next payment due. I pay them almost as soon as I see my statement is ready.

I paid 11-2-18 payment in the middle of towards the end of October. Nothing showed as due on the 2nd. I'm confused as to why you're doing a digital version of a post dated check.

If you have the money, pay it the day it's due before 5:00 and you should be good. No need to verify if money is in the account if it's in the account.

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Review
#1395020 Review #1395020 is a subjective opinion of poster.
Product
Capital One Spark Business Credit Card
Cons
  • Are trying to charge me late fees and double my payments
Reason of review
Problems with payment
Loss
$39
Preferred solution
Full refund
1.1
Details
Capital One Reported To The Credit Bureau in 16 Days!
Capital One Reported To The Credit Bureau in 16 Days!
Capital One Reported To The Credit Bureau in 16 Days!
Capital One Reported To The Credit Bureau in 16 Days!
Capital One Reported To The Credit Bureau in 16 Days!
I used my Capital One credit card for the first time on July 27, 2018. In 16 days, Capital One reported to the credit bureau that I used 100% of my credit limit, without giving me enough time to make my first payment! Today, on August 18, 2018 I made a $300 payment,...
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11 comments
Anonymous
#1689659

That's how it works.

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Review
#1332329 Review #1332329 is a subjective opinion of poster.
Tags
  • incompentent corporation
  • disrespectful agent
  • Incompendent Service
  • Inconsistent Company Policy
  • Rude And Incinsiderate
  • Disability
1.0
Details
Capital One - Bad polices, people, and computer systems 0 stars
Capital One - Bad polices, people, and computer systems 0 stars
Took my money to a dirrfrent bank, was charged 9 dollars to get cash off a cashiers check because i didnt want to carry alot of cash.Applied for q creditcard when i score was lowly fair, my fault knock down my score built up 20 or so points and applied again.Yeah, 300$...
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1 comment
Anonymous
#1534522

You realize that letter is from Credit One, right? Completely separate company.

Review
#1318876 Review #1318876 is a subjective opinion of poster.
Product
Capital One Platinum Credit Card

Capital One - I set up scheduled payments they say I’m late

Capital One - I set up scheduled payments they say I’m late
I have an autloan I got a letter to set up autopay every 17th of the month! I seen on my bank statement it wasn’t taken out? I called they said I’m late and I owe $430, due to be late! This is my first payment I took a photo of my confirmation of the setup, I’m trying to build my credit! Re 6204142845519 my ssi 293784520 phone 6064021774
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Review
#1282956 Review #1282956 is a subjective opinion of poster.
Service
Capital One Loan
Featured
2.1
Details
Capital One - Denied Claim Without Thorough Investigating
Capital One - Denied Claim Without Thorough Investigating
Capital One - Denied Claim Without Thorough Investigating
Capital One - Denied Claim Without Thorough Investigating
Capital One - Denied Claim Without Thorough Investigating
Capital One - Denied Claim Without Thorough Investigating
Capital One - Denied Claim Without Thorough Investigating
I filed a claim against Special Ops Moving Company Dallas Texas because the movers didn't use padded covering as promised in the contract agreement and failing to do so resulted in damage furniture pieces. Alexis was my claim handler and after receiving the contract...
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Review
#1262423 Review #1262423 is a subjective opinion of poster.
Service
Capital One Customer Care
Pros
  • Diversity of products or services
Cons
  • Inept customer service with zero empathy
  • Customer s
Reason of review
Poor customer service
Loss
$480
Preferred solution
Full refund
2.6
Details
Capital One - The extended warranty is not so extended...
I have a C1 Spark for my business. The 2% back is nice, and I also like the extended warranty. So, I bought a Ring Video Pro for the front of the house, as my home office is there. I won't get into the Ring (it's junk), but it started acting up. I didn't worry, because...
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Review
#1166004 Review #1166004 is a subjective opinion of poster.
Product
Capital One Warranty
Reason of review
Warranty issue
Loss
$250
Preferred solution
Visa terms are unacceptably vague.

Contact Capital One Customer Service

Mailing Address:
Capital One Financial Corporation
15000 Capital One Dr
Richmond, Virginia 23238-1119
United States
Phone:
(800) 955-7070
All Capital One Contacts

Capital One Products and Services Reviews

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4.3
Details
Capital One - Rewards Customer Service
Capital One - Rewards Customer Service
I am very displeased with the customer service in the rewards program. On August 30 i called to have my flight re-booked to hurricane Harvey, the Agent offered me a 17hr+ flight after i had told her i had a infant and overnight layovers weren't ideal. She then went to...
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Review
#1106495 Review #1106495 is a subjective opinion of poster.
Service
Capital One Customer Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution