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My wife and I each applied for new Capital One credit cards. The cards arrived yesterday. My wife activated hers, used it once, tried to use it at an ATM but had problems with the PIN #. Called customer service. Tried to make another purchase, declined. Called...
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Anonymous
Mister Lee

Soon as the guy called me "boss man" and told me "it is what it is" I hung up the phone, thankful that I read online that real banks dont need any I.d. to activate a credit ca...

Anonymous
no more capital one

I received an invitation to apply Venture card. filled application, went thru credit check, got approved, and received Venture card today. Having trouble activate on either s...

#231493
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I was only one month behind on my Capital One Auto Finance loan and they repossessed my car with no notice. They took my car in the middle of the night on a school night for me and my children. Personal belongings inside of the car. They made me come up with all the...
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Anonymous
Cancergrl 65

Just got my car repossessed from capital one this morning. No warning. They sent me an email last week, I called to set up an agreement with them, but all they tried to do wa...

Anonymous
Anonymous

Capital one gave us until Friday to get caught up by the one payment we are behind and showed up Tuesday mornin to get the car. Unbelievable !!

#587822
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Our auto loan had gone into default and we received a notice by Fed Ex to pay the remaining balance in full. After calling their Customer Service line and paying over $1,000 on February 17th, our vehicle was still in repossession status, so we made payment...
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Anonymous
Anonymous

Oh yes, it's all their fault! It's the typical whining and wailing of a sorry deadbeat. By YOUR OWN admission, YOU failed to pay on time. YOU caused the collections activit...

Anonymous
Hlt

Once you are late, or in default, if you call you will automatically be routed to someone in collections. These people are generally paid commissions so if you agree to give t...

#303974
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I had a personal card and a business card with them and everything was fine. I could see my accounts on line. Then I added a business card for a new business and even though the three cards have the same info, all of the sudden I could not access any on line or any...
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#1187235
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Capital One - The extended warranty is not so extended...
I have a C1 Spark for my business. The 2% back is nice, and I also like the extended warranty. So, I bought a Ring Video Pro for the front of the house, as my home office is there. I won't get into the Ring (it's junk), but it started acting up. I didn't worry, because...
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2.6
#1166004
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One of the worst redesign I have ever experienced. Difficult to use, navigate and locate the services you want to use without wasting large amounts of time. It's as if their team got together with the objective of making the website as user unfriendly as possible. I...
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#1160246
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I traveled to Dallas for the day, a 2.5 hour drive from NW Louisiana and apparently was foolish enough to use my Capital One debit card to fill up gas in Dallas and when I returned from my day trip. Rather than call me to verify the charges were in fact my own, these...
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Anonymous
Anonymous

"I didn't like: Frozen account on a holiday weekend"And if it were fraud and they didn't shut it down allowing someone to run wild on your pennies, you would be complaining ab...

1.0
I didn't like
  • Frozen account on a holiday weekend
  • Inept customer service with zero empathy
  • Inadequate processes to verify transactions
#1169120
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Was a collections worker for capital one, their Compliance is Very Strick,very Inhumane!! They want Collections Represenitive to read to customers on phone from a script Capital one want you to follow verbatim not missing one word Cabot say Allow instead of Yes or Not...
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1.0
#1189114
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We have been a very good Business Spark's customer, for a while now. I have always paid on-line and on timer. Now of course they are closed ( "Martin Luther King Day" January 15th?), all of a sudden, and you cannot get though to any customer service for help. You...
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1.0
#1169557
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I went to pay them at their autotellers. They evidently have no way set up to pay what you owe them by an autoteller. What reputable company would be so incompetent? The nearest bank, so their representative tells me, is over 300 miles away. If they can not, or will...
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I didn't like
  • No no way to deposit payment at thier autotellers
#1182911
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