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Update by user Aug 14

Hate the company

Update by user Aug 14

it's not

Original review posted by user Aug 14

I have a auto that start 8000. i was paying notes. Fell in to a hardship and they could not help me to good. the car i got turn out to be a piece of junk. It couldnt pass smoke so it cost me 1500plus i ask for some way to work it out. they just...
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3 comments
UnaccountableTawny Owl224
#1735726

Very hard to understand what was being said in this post but I can tell you that I have had nothing but the best experience with Capital One.

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Review
#1622951 Review #1622951 is a subjective opinion of poster.
Service
Capital One Auto Loan
Pros
  • Lost all my trust
Cons
  • All
Reason of review
breach of contact I feel
Loss
$2100
Preferred solution
Its paid for already..I should not be paying triple
Tags
  • Credit Report Impact
Resolved
1.2
Details

Update by user Jun 10, 2017

Capone escalation rep Alberto Cervantes, pulled the call log and validated the details of my call in on 6/1/17 and heard the rep I spoke to validate that the payment was cleared for my rent. Then he adjusted my account for any and all fees associated by the bank and my...

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Review
#1057794 Review #1057794 is a subjective opinion of poster.
Service
Capital One Banking Service
Cons
  • Account mishandled and wrong info
Reason of review
Problems with payment
Resolved
1.4
Details
Capital One - Credit Card Activation Review
I got my son his 1st card, hes got mild cp, but is attending college soon, thought a card would be useful to him. Got the card, he tried to activate (only had a $300 limit, which is great, since ill be paying the bill), said to call a #, due to fraud alert, (hadnt...
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6 comments
Anonymous
#1299353

Why share your son's medical status with us? What relevance does it have?

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Review
#1012342 Review #1012342 is a subjective opinion of poster.
Service
Capital One Credit Card Activation
Reason of review
Order processing issue
Resolved
1.1
Details
I did not receive noticed and I'm extremely concerned with Capitalone actions and state troopers who assisted in the operation. Capital One Auto Finance, repossessed without any forms of written letters or documentation of default. State troopers assisted them and did...
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3 comments
Anonymous
#1308352

PUT AWAY THE VIOLINS!

YOU brought this all upon yourself by YOU not making YOUR payments on time. YOU caused the repo, not them!

All of your excuses are meaningless. If YOU would have done what YOU promised to do when YOU agreed to the terms of the contract, YOU would have your car right now!

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Review
#933726 Review #933726 is a subjective opinion of poster.
Reason of review
Poor customer service
Resolved

Resolved: Capital One in Milford, Connecticut - Weak Transaction Security

4.0
Details
When I disputed a claim recently I was extremely disappointed in the handling of the matter. The claims department did not seem to understand what the issue was, even though I clearly laid it out over the phone initially and later in a faxed letter when the disputed amount was charged back to my account. The representative wanted me to repeat the process with the company that had brought me to the claims department in the first place. I got no where, and was surprised since I felt there was no disputing my issue. I have been a long-standing card holder. In about 40 years I have disputed two previous claims, one with Amex, the other with Chase Visa. They were both great and made the process very easy. I was protected. That's the reason I use a credit card. Now I am seriously considering cancelling my card.
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Review
#799842 Review #799842 is a subjective opinion of poster.
Product
Capital One Credit Card
Cons
  • Disputed transaction representive
Reason of review
Poor customer service
Loss
$68
Preferred solution
Full refund

Contact Capital One Customer Service

Mailing Address:
Capital One Financial Corporation
15000 Capital One Dr
Richmond, Virginia 23238-1119
United States
Phone:
(800) 955-7070
All Capital One Contacts

Capital One Products and Services Reviews

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