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Capital One - No support for a dispute

1.0
Details
Capital one does not support the consumer and always sides with the business owner when their is a dispute. I was charged a second night at a hotel when I was in another state. I had proof I was not in town and Capital One still sided with the hotel company.
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Review
#1704814 Review #1704814 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$150
Preferred solution
Full refund
1.0
Details
When Capital One took over my Walmart credit card I needed to sign up for auto pay. I must have entered my checking account numbers wrong and when the bank did not pay, Capital One froze my checking account and I could never use that bank again. I foolishly cut up my...
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Review
#1701684 Review #1701684 is a subjective opinion of poster.
Product
Capital One Credit Card
Reason of review
This is over and my bill is paid in frull.

Capital One - Expired card

1.0
Details
My costco mastercard expired in Sept.I phoned 5 times to get new card but since i dont have a legal address since we live out of town with only a mail box i was told that is my problem since they dont send cards to post offices. Funny since my statement was always send there which i paid. If it wasnt for Costco i would never want this card. People dont ever apply for this Mastercard. You get a kick in the ***
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1 comment
Anonymous
#1776026

A statement and a card are two different things. Even a child knows that.

Here's what you do if you just have to have the card. See if your PO has a physical address. Most do.

Use that physical address and add the box number a suite number. The system may be fooled and you'll get your precious little card that you base your self worth on.

Review
#1701560 Review #1701560 is a subjective opinion of poster.
Service
Capital One Customer Care
Pros
  • Unhelpful
  • Lost all my trust
  • Good shopping
Cons
  • Bad service ingetting new card
Reason of review
Poor customer service unhelpful
Preferred solution
Send cards to post officeoffice

Capital One - Over pain

1.0
Details
hoping someone in Fed will follow up and close this back eventually,
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Review
#1701207 Review #1701207 is a subjective opinion of poster.
Service
Capital One Auto Loan
Reason of review
Poor customer service
Loss
$4000
Preferred solution
Full refund

Capital One - Direct deposit issues

1.0
Details
Checked my account and my check was deposited into my account but unfortunately capital one so happen today is having account access difficulties and the customer service is having high call volume and has not address this issue how I’m going to pay my bills on time this with no access to any of my funds wow!! I’ll advise new customers to beware
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Review
#1696206 Review #1696206 is a subjective opinion of poster.
Product
Capital One Account
Pros
  • Will be one less credit card as it will be canceled asap
Cons
  • No help at all
Reason of review
Unable to access my account neither are my funds available
Loss
$1
Preferred solution
Let the company propose a solution
Tags
  • Credit Report Impact
1.0
Details
I have been calling them since 10/23/2019 to 10/30/2019 to resolve my issue. My car head lead was damaged and my insurance sent me check and I could not cash it because I have loan with Capital One Bank. I am a loyal customer and ever missed any auto loan payment. I...
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Review
#1693799 Review #1693799 is a subjective opinion of poster.
Cons
  • Mental torture
Reason of review
Poor customer service
Preferred solution
Resolve my issue.

Capital One in Sorrento, Florida - Do I need to say anymore!!!!!!!!!!!!!! Pathetic Customer Service

1.0
Details
Sad Sleepy Dead Angry Wtf *** *** Wtf *** This company has the very worst cutomer service during a hour and 45 minute call I was transfered 5 times to a account specialist and each person was a different one and no one could help me I was asking for 2 things to get help into my account and to pay my balance!!!!! As I said before do I need to say more!!!!!!!!!!!!!!!!! Wtf Wtf Wtf Wtf Wtf
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Review
#1693712 Review #1693712 is a subjective opinion of poster.
Service
Capital One Customer Care
Reason of review
Poor customer service
1.0
Details
Scammed and capital one didn't care
Scammed and capital one didn't care
Scammed and capital one didn't care
Scammed and capital one didn't care
Scammed and capital one didn't care
Scammed and capital one didn't care
I had a patio cover built and contractor insisted I use a CC so I can get the money back if anything goes wrong. It went wrong. Called capital one and they removed charges. A short time later I checked my balance and had been recharged. Called capital one and asked why...
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Review
#1690592 Review #1690592 is a subjective opinion of poster.
Product
Capital One Platinum Credit Card
Reason of review
Problems with payment
1.0
Details
Walmart just made a really bad choice in using this company. We will be paying off the card and cancelling it ASAP. I did pay it online the first month which was this month October. Was going thru bills and just wanted to sign in to see how much payments are now and...
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3 comments
Anonymous
#1768439

LOL...And you losers thought it would a better fit for you than Synchrony. Stop paying for @#$# on credit and you'll never have to worry about any of this again. The downside is, no more instant gratification for you.

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Review
#1689867 Review #1689867 is a subjective opinion of poster.
Service
Walmart Check Payment Processing Service
Pros
  • Hanging up the phone
  • Will be one less credit card as it will be canceled asap
Cons
  • Cant pay a bill on the site
Reason of review
Unable to pay Walmart Bill
Preferred solution
Let me on to pay the bill

Contact Capital One Customer Service

Mailing Address:
Capital One Financial Corporation
15000 Capital One Dr
Richmond, Virginia 23238-1119
United States
Phone:
(800) 955-7070
All Capital One Contacts

Capital One Products and Services Reviews

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Walmart switching to capital one bank

1.0
Details
got my Walmart bill they charged me with late fee my payment was received on the 8th when its not due till the 27 called up customer service they said they would fix it later the switch to capital one so i called capital one they say they will not fix anything
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1 comment
Anonymous
#1767195

I am very upset about this Walmart what are you guys doing ? you are going to lose a lot of customers capital one is one of the worst companys now your credit department will get bad reviews due to capital one I need to pay my card off and close account ASAP

Review
#1688157 Review #1688157 is a subjective opinion of poster.
Pros
  • Negative
  • Lost all my trust
Cons
  • Does not value customers
  • Criminal
Reason of review
Poor customer service
Loss
$52
Preferred solution
Full refund
Tags
  • Credit Report Impact
  • Capital One Lies