Grand Rapids, Michigan
Not resolved

Ronnie, employee id w252, was very rude, unprofessional, yelled, refused to address problem with an old account, refused to acknowledge or to check the confirmation number that I was previously given, and refused to provide me with a supervisor's name or to make a transfer to a supervisor.

I will not do any more business with this company. I wrote the CEO at

Ronnie, employee id w252, Capital One Credit Card company, needs a new job, but don't hire him because he's incompetent, rude, repeats his script over and over and over. Good-luck "Ronnie!"

Product or Service Mentioned: Capital One Account.

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