Capital One Newton, MassachusettsComplaints and Reviews

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1.6 Based on 110 reviews
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  • Customers like
    • Ability to speak with a live individual 3
    • Negative 2
    • Tramatizing 2
  • Customers don't like
    • Horrible customer service 15
    • Given the runaround 13
    • Being lied to 11

My issues with customer service started shortly after I submitted the application with the request of 3 other cards for our employees. I immediately noticed that although I had given all the Owners personal info, it did not list him as having a card to be issued. I just assumed that the company owner would be issued a card and therefore didn't add him to my additional card list. I immediately called and was informed that since I didn't... Read more

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