Stay away from any dealings with Capitol One Auto Finance. Just have paid off a loan with these sorry people.
Never willing to help. Have literally been lied to by a "supervisor" named TONY, or JOSH, or JONATHON. Am thinking they are all the same person. When I asked to review my call from earlier today that took 40 minutes of my life that I will never get back.
Haggled over 29 cents. WTF. Now mind you I was calling to pay it off, and even my 29 cents!!!!...So now I call them this evening to see if I could talk with Tony, and why he didn't do what he said..he hung up on me, was on HOLD for over 50 minutes waiting for a supervisor...who guess what??? Doesn't speak English either.
Go figure. She assures me that she is "handling" Tony, and he is being talked to...what ever....highly doubt it, as I am not sure anyone is out for the consumer at this company.
My advise is to NEVER EVER deal with this company. EVER!!!