State: Texas City: Dallas Clear all filters (20 of 1348 reviews match)
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1.8
Details
Went into the branch and was trying to make a cash deposit for $3000 into the ATM all in 100's. It spit some money back and then tried to take the rest but acted again like it wanted to spit it out too but couldn't. The metal door shut said that the cash had been...
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2 comments
Anonymous
#1243522

Why on earth would you try to deposit 30 $100 bills into an ATM machine? I'm not trusting to be rude; I'm sincerely curious because I've seen ATM machines nearly malfunction when dispensing funds because the slot that holds the bills are so thin.

Plus bills can stick together. It just makes sense to use a teller for a cash deposit that large.

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Review
#755616 Review #755616 is a subjective opinion of poster.
Cons
  • Poorly handled
Reason of review
I feel like they are calling me a liar.
Loss
$1300
Preferred solution
Full refund
1.0
Details
Capital one bank does whatever they want to without any accountability what so ever. Their customer service department and the branch personnel will out and out lie to you to get rid of you. Especially the branch manger at the Lemmon Ave location in Dallas, TX. Her...
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1 comment
Anonymous
#1081640

The more consumers complain the more that must be done. Turn these thieves in.

Review
#749962 Review #749962 is a subjective opinion of poster.
Product
Capital One Checking Account
Reason of review
Poor customer service
Number one how do you figure that you will pay $58,000 For a $18,000 loan.It seem's that your math is off by a lot.Their is know way that you can come up with this amount of payoff for this model and Year of vehicle.Are you on some type of Meds?Even with the 5...
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1 comment
Anonymous
#1034594

For someone so smart you should know how and when to use the words NO and KNOW

Review
#586266 Review #586266 is a subjective opinion of poster.
Service
Capital One Loan
I have had an auto loan with capital one auto finance for almost 6 years and have had far more negative experiences than positive ones. The latest is coming at the end of the note. I've been trying to sell or trade my 05 Yukon for the past 2 months but can't get an...
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2 comments
Anonymous
#880014

Your story doesn't even make sense. Last I checked, there isn't an adjustable loan offered on auto finance.

They're all simple interest loans.

If no late payments occurred, payoff amount will only go down as time progress.

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Review
#500354 Review #500354 is a subjective opinion of poster.
Service
Capital One Loan
Loss
$3000

Capital One in Dallas, Texas - Bank Did Not Pay Me Agreed Incentive of $200

Capital One Bank ran a scheme to get new checking accounts by offering $200 for opening. I needed to have a direct deposit and maintain my account in good standing. Unfortunately Capital One told me they would not give me the incentive at the end. The banker who opened my account, located at 2525 Wycliff Avenue did not process my paperwork correctly. The branch manager was not interested in dealing with my case and referred me to the client services team. The client services team referred me back to the branch manager and I was stuck in a big loophole and they worked together NOT to pay me my incentive.
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Review
#458122 Review #458122 is a subjective opinion of poster.
Product
Capital One Checking Account
Loss
$200
I've read most of the complaints and comment all I can say is freaking boo whoo… For people like me who is rebuilding credit, paying all my bills on time for the last 2 years and who has a car loan with a buy here pay here auto loan place. You guys are complaining of...
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7 comments
Anonymous
#690636

@PR...say the things you named did happen? what is the auto finance company's responsibility? are they supposed to let someone just keep the car without paying?

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Review
#349785 Review #349785 is a subjective opinion of poster.
Service
Capital One Loan

Capital One Garnishments

Capital one credit cards is a scam they sent me a credit card that i didnt even apply for when i was 18 years old I used the card twice n paid it back and never used it again. Now they are garnishing my taxes for money that I dont even owe these people I Hate Capital One... It says i owe almost 2500 dollars for a credit card that want even used but twice. This person shemetra adams & Von Allmen been harrassing me for 9 years straight I could of sworn capital one says no hassels *** just leave me alone.
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Review
#297004 Review #297004 is a subjective opinion of poster.
Product
Capital One Credit Card
Loss
$2500

Capital One in Dallas, Texas - Putting my credit score at 580

i applied at captiel one miniumm requirements is 75 my's will be 250 their all so putting my score at 580 not investigating old account since 18 on a student loan that keeps getting putting at first payment in other words is getting put back from orginal date from the early 90's have applied at my bank still not getting investigated really would like to know what going on or things shut down and still grading me now that i am in my 30's i really don't want it to go to my 40's also getting harrinsing prank phone calls
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Review
#267218 Review #267218 is a subjective opinion of poster.

Harrassing calls from Capital One

I recently acquired a Sony Card from Capital One, and with which I decided to sign up for ID Alert at a cost of $12.99/month. I paid the first month but subsequently called and cancelled this service before the next month's due date. I have now been receiving calls from them that I apparently owe something like $27.99. I explained that I cancelled this when I called back. I kept getting transferred to other departments and was cutoff twice. This all went on for close to an hour before I finally got frustrated and quit trying. One Indian sounding representative was very rude, and I could hardly understand his English. Capital One has the worse phone customer service I have ever encountered.
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Review
#251190 Review #251190 is a subjective opinion of poster.

Contact Capital One Customer Service

Mailing Address:
Capital One Financial Corporation
15000 Capital One Dr
Richmond, Virginia 23238-1119
United States
Phone:
(800) 955-7070
All Capital One Contacts

Capital One Products and Services Reviews

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Capital One wont validate my card or return my calls

I needed a credit rating for my wife and I to buy a house so we got a capital one card six months later they send me a chip card and then send my wife mail as well. she had n o id at the time so the post office wouldnt let us have her mail and returned what we thought was a second card. i dont need the *** card till march of this year while im on holidays in Mexico and what should happen but of course my card is denied turns out the mail they had sent my wife was my PIN nuimber when i call they tell me they will get a manager to call back asap and weeks lATER they say they did call i hadnt answered and they canceled my card. i STILL havent gotten my money back no call and just another *** around from a company obviously ran by a R'tard. my advice is if u need a credit rating ROB A BANK then deposit it somewhere else and apply for a real card OR be sure you buy LOTS of lube cause if u use Capital One you ARE going to get screwed.
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1 comment
Anonymous
#526762

Another example of ignorance not always being bliss

Review
#246915 Review #246915 is a subjective opinion of poster.