East Greenwich, Rhode Island
Not resolved
1.0
Details
Customer service
Product or Service Quality
Staff
1 comment

CAPITAL ONE IS THE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED. THIS WOMAN KEPT ME ON HOLD NOT ANSWERING 1 QUESTION .

TELLING ME SHE WOULD GET ME ANSWERS AND SAID SHE WOULD PUT ME ON A BRIEF HOLD EVERY 5 MINUTES AND I NOW HAVE WAITED 1:27 MINUTES AND NOT ONE ANSWER . SHE KEPT REPEATING THE SAME ANSWER OVER AND OVER.

I NEVER GET UPSET AND THIS IS ABSOLUTELY THE WORST SERVICE I HAVE EVER EXPERIENCED . PLEASE STAY AWAY FROM ANY CAPITAL ONE CUSTOMER SERVICE REPS ESPECIALLY IF YOU HEAR ITS VERONCIA THEY JUST KEEP YOU GOING AROUND IN CIRCLES IT IS REDICULOUS

STAY AWAY FROM CAPITAL ONE

Product or Service Mentioned: Capital One Customer Care.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

Capital One Cons: Horrible customer service, Poorly handled, Inadequately informed personel.

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TermLimitsforJustice
#1301472

Capital One is intentionally, deceitful and infested with Malfeasance, yet it is the CEO, who runs the Company. They have a long history of lawsuits and complaints with the Federal Trade Commission, Securities Exchange Commission, the Better Business Bureau, Consumer Protection Financial Bureau, etc.

Inundate them with complaints so they are Red- flagged again for their ongoing criminal activity destroying the lives of innocent consumers. Capital One does not care about your Quality of Life or Prosperity sanctioned by U.S. Congress.

Time for Term Limits to regain control of our Laws to protect our families. #CapitalOneMalfeasance #TermLimitsForJustice