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1.7
Details
Do not do any business with Capital One, with regards to their pre-approval credit card offer. They are manipulators in baiting consumers with a low to high interest rate, APR. then once your (consumer) is approved, Capital One switches the APR to its highest. i.e....
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2 comments
Anonymous
#1518255

"And Capital One are SWINDLERS. "Awww...

Someone doesn't read the small print. Let me help you. Pre-approved means they got your name from the credit companies. They ask for people who match certain profiles.

They can't see your credit report.They in turn mail out something to people like you who don't have a hope in he!! of getting a low interest rate. They go into your file, see the nightmare it is and offer you a card at a higher rate.They do this because for whatever reason your credit stinks. They probably also do it know most people in your position want a card, any card so they can play the credit utilization game and raise their score by having a bunch of cards.Works for a minute until they cut your limit or the card itself.Get your credit straight come to them like someone who deserves low rates.Until then, this is on you...OK..

Let's hear it. You must work for (insert company).

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Review
#1300956 Review #1300956 is a subjective opinion of poster.
Product
Capital One Platinum Credit Card
Reason of review
Bait and Switch tactic
1.0
Details
I am over 9 weeks trying to resolve a credit card issue for my 93yo mother. I live 5 hours from her and use a POA to handle all her financial issues with no problem from legitimate companies. In January I discovered that one of her credit cards (which was unused since...
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Review
#1239547 Review #1239547 is a subjective opinion of poster.
Product
Capital One Credit Card
Pros
  • Samuel l jackson
Cons
  • Legal department
Reason of review
Poor customer service
Loss
$3000

Capital One in Glen Allen, Virginia - Sheer frustration

1.8
Details
First of all, I have had bank accounts in several countries during my 50 years of banking, and since I have family and property in more than one country, I have transferred money many time by wire transfer. The longest it has ever taken is five days. The usual time, given the time difference between here and Europe being 6-7 hours, is 2 or 3 days. Over the past two weeks, I have instructed my bank - Capital One - to make two wire transfers to Montenegro where we are buying a small apartment. The first took two days, or with the 7 hours time difference, about 40 hours. Wonderful. The second, to my own account in Montenegro, is now 9 days and counting. When I call to enquire about the delay, all I get is - first of all they could not start a trace until 8 days, and that it may take a further 10 days to get a result! In these days of computers, that is surely nonsense! If this was a transfer made by the Richard Fairbank, the CEO, I'll bet they could trace it in seconds. But for the small customer at the other end of the line, what's a few thousand dollars. Message: Do NOT use Capital One Bank for wire transfers.
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Review
#1153845 Review #1153845 is a subjective opinion of poster.
Cons
  • Especially one lady i got yesterday
  • Customer service
Reason of review
Order processing issue
Loss
$18000
Preferred solution
Let the company propose a solution
Tags
  • International Wire Transfer
1.7
Details
Very discusted with capital obe auto finance . I have had a auto loan with them for almost 2 years . also have 4 credit cards ( myself 2 and my wife 2 ) My mother had a major stroke and i notified them about it and in this major family tragety I was late on some...
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Review
#863396 Review #863396 is a subjective opinion of poster.
Service
Capital One Auto Loan
Reason of review
Bad quality
I've had my Capital One secured card open since June 2015, every payment that I've made has been placed on a hold. I made a payment on 09/11/2015, on 09/14/2015, I chatted with a rep who told me that my hold would be removed on 09/15/2015 8am ET. On 9/15/2015, I...
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Review
#700519 Review #700519 is a subjective opinion of poster.
Product
Capital One Credit Card
Reason of review
ALL OF THE ABOVE
Preferred solution
Let the company propose a solution
1.0
Details
Good afternoon, I would like to state that Capital One have a lack of communication and professionalism. I have be dealing with my case since the month of April. I call and contact, but get nothing except excuses. I did everything was told from completing an...
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Review
#684444 Review #684444 is a subjective opinion of poster.
Product
Capital One Account
Reason of review
Poor communication, lack of customer service and damage score even though I provided documentation
Preferred solution
Let the company propose a solution

Capital One Loan Review

1.0
Details
They "approved" me for an auto loam refinance with a lower rate and three days later I get an email saying they were unable to approve me. I even was involved on a three way call with a rep to get my payoff from my current institution which was a WASTE OF MY TIME!! I WOULD NEVER recommend Capital One to ANYONE!!!!! THEY ARE LIARS AND SHOULD NOT BE ABLE TO DO THIS TO ANYONE.
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Review
#668527 Review #668527 is a subjective opinion of poster.
Service
Capital One Loan
Reason of review
Bad quality
1.0
Details
I had a situations at Capital One branch in Central Park, 1980 Carl D Silver Pkwy, Fredericksburg, VA 22401. The last incident happened on Saturday when I went to the drive-thru to withdraw money and I filled out the withdrawal slip and passed it through the tube and...
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14 comments
Anonymous
#1658863

Please DO NOT reproduce....

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Review
#613162 Review #613162 is a subjective opinion of poster.
Product
Capital One Credit Card
Cons
  • Given the runaround
  • Account mishandled and wrong info
  • Manager is a racist
Reason of review
Poor customer service
Loss
$526
Preferred solution
Full refund

Car Refinance Review

1.0
Details
Only company I know of that does noyt give you the option to refiance after 3 yrs..their finance charges should be reviewed nby the federal government, BBB, should be charged with illegal business practice
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Review
#556315 Review #556315 is a subjective opinion of poster.

Contact Capital One Customer Service

Mailing Address:
Capital One Financial Corporation
15000 Capital One Dr
Richmond, Virginia 23238-1119
United States
Phone:
(800) 955-7070
All Capital One Contacts

Capital One Products and Services Reviews

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Capital One in Richmond, Virginia - Driver dumped trash in front of my house

The UPS driver delivered a package to my home on Fitzhugh Avenue in Richmond today (11-7-14) As usual, he made no effort to get my signature or even alert me that a package had been left; I only knew because I saw him out the window. When he got back in his van, he reached to the dashboard, collected some garbage presumably left over from his lunch, and dumped the trash out his window onto the street. Then he drove off. I was so outraged! What right does he have to litter up my neighborhood?! I would like to see him cited for littering, and reprimanded by his supervisor. I will from now on request that none of my packages are delivered by UPS. We used to have a conscientious delivery person, but this man has been on this route for several years, and he gives "attitude" a bad name.
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2 comments
Anonymous
#962228

What are you talking about. This has nothing to do with a capital one credit card.

Anonymous
#913205

And just what in the world does this have to do with Capital One?

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Review
#555301 Review #555301 is a subjective opinion of poster.