State: Virginia City: Reston Clear all filters (11 of 1348 reviews match)
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Bank eat my money "capital one"

I made a cash deposit in the atm machine and it malfuctioned, the machine did not issue me a receipt or credit to my account,The manager told me that they have no records of the deposit, and after checking machine found no extra money. I was advised to file a claim, three days later they issued me a temporary credit while investigating the claim. All atm machines should have cameras that security can view to verify that I made a cash deposit. I have been depositing cash in this atm machine for 3 years and never had a problem. "NEVER AGAIN"
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4 comments
Anonymous
#835007

Happened in Manassas, VA same thing, inserted bills. It couldn't read them all together so I did them all in smaller stacks, amount came up looking ok.

Clicked "continue" gives some transaction error and that it has to be cancelled. Hopefully they'll look at the footage and find the extra money in the machine.

I won't be doing cash again at the ATM. Buyer beware using this service...

Anonymous
#543833

I deposited 475$ into the ATM, i also have been doing this for years, it didnt give me a receipt and didnt go into my account, all i know is i better be getting my money back asap! :(

Anonymous
#505998

Just happened to me in Ashburn. ATM stole $100. Staffs tells me I'll need to wait until Friday to see what they can do...

Anonymous
#375479

I had the same problem yesterday! It was a large deposit, too.

They told me they are aware of the problem and it's happened to other people, and they thought they knew what was wrong. They told me the money would be in my account by today.

It most certainly is not. Now I have to file a claim.

I am switching banks, and from now on I will only be making deposits indoors, with the bank tellers.

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Review
#250668 Review #250668 is a subjective opinion of poster.
Loss
$1

Capital One in Reston, Virginia - Don't Touch Capitol One.

Six years ago, I agreed to NOT sue them for harrassment, after days of multiple phone calls. I also agreed to pay an actual balance of around $200.00, which I did. Now, out of the blue, they're sending me bills over a thousand dollars, for a card that was cut up six years ago. I've sent proof, they don't seem to get it. Looks like I'll have to sue them after all. I cannot urge you too strongly, don't touch these crooks with a ten foot pole, in spite of their slick TV ads!!!
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1 comment
Anonymous
#311482

6 years ago I had a fraud charge on my Capital One Card. It has never been resolved.

I ended up paying 200.00 in fees and late charges on that 50.00 fraudulent charge(made out of the country). I read here that the same tricks are still ongoing from this company. They say not to pay a disputed amount but they then charge you late charges for not paying the amount. Voice mail boxes are always full so its impossible to leave a message with anyone and customer service is useless.

My advice : just don't bother. its not worth the effort to deal with this shady company.

Review
#236628 Review #236628 is a subjective opinion of poster.
Loss
$1034
paid off capitol one auto loan 1 year early with cash at their own bank. waited a day or two then called to get my title,they told me cash was not ceritified funds and i would have to wait 3-4 weeks to get it. after complaining to supervisor. still had to wait,after 4...
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1 comment
Anonymous
#288196

Capital One lost my title too, supposedly, and I wasn't able to register my car in my new state of residence so they eventually repossessed it. Now I've learned that they sold it at auction with a phony title and tried to scam me out of a huge deficiency balance with a fraudulent sale. They are being sued.

Review
#218828 Review #218828 is a subjective opinion of poster.
ok, i will make this short and sweet.i had a horrible experience with this auto finance. so call capital one,i say auto finance from ***!!my only consolation is that this people, like all of us humans. will give an account to the LORD.For all the money that was rip...
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Review
#177538 Review #177538 is a subjective opinion of poster.

Capital One in Reston, Virginia - Issued new card without approval from holder

my brother is going thru a divorce. his (not some enough ex ) wife had a credit card in his name only for 8 years. He discoverd it thru bank statements when he went to the bank to see if he had any money left. (he works 2 jobs -she has never worked). he contacted the ccc told them what had happened got the pay off and closed the account in oct. he just discovered she has received a new card on this account. HOW IS THAT POSSIBLE. he will be calling the ccc again today and filing a police report. WHAT ELSE CAN HE DO TO STOP THIS HEMMORAGE OF CC DEBT THAT HE NEVER AUTHORIZED???? help help
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Review
#167237 Review #167237 is a subjective opinion of poster.
Product
Capital One Credit Card

Capital One Auto Finance

I applied for a car loan from Capital One Auto Finance and was approved. I clearly put in my application that the purchase was from a used dealer and of course it was approved. When I called a week later to check on my ( blank check) they said we don't do used dealer financing so why then if that was the case did they run my credit report? I filed a real complaint with the federal Trade Commission and so should anyone else that had the same kind of problem. It is a breach of privacy to pull someone's credit history without a reason and since they don't do used dealer financing (even though they advertise it) they had no legal right to run my credit...........steer clear of them at all cost!!!!!
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1 comment
Anonymous
#45329

I need the address for Capital One Auto Bill Pay

Review
#140896 Review #140896 is a subjective opinion of poster.

Capital One in Reston, Virginia - Fraudulent advetisement to lure new consumers.

Avoid being duped into applying for an unbelievable offer that was too good to be true. Capital One credit card offered: "A 0% special transfer annual percentage rate that would apply for the life of any balances transferred at the time of application." Instead, 4 mos later, I am being charged a near 6% fee on a $5000 transfer and has caused my monthly payments to go up. The stress of their Financial mangers telling me that "I must deal with it", tells me to take action, if any thing to help others from being pulled in over fraudulent advertisement.
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Review
#131211 Review #131211 is a subjective opinion of poster.
Product
Capital One Credit Card

Capital One in Reston, Virginia - RIP OFF

I paid my capitol one bill online which states it takes only up to 3 days to post,after a week i noticed it did not post i checked with my bank and indeed that had been taken out and paid to capitol one, i called captiol one which told me it will take up to 2 weeks to post, i said no way so i was transferred to a supervisior, he said he would have to verify thru my banks,so we three wayed my bank on the phone and my bank stated to them they paid them within 2 days and asked if they needed proof,they said no and posted my payment quickly,but if i had charged something they would have slapped me with finace and overlimit fee charges because i always pay my balance off or due amount two weeks before due always , so i see they tried to trap me by within holding my payments to post so they can charge whatever always watch them they will scam you to death
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5 comments
Anonymous
#169032

capital one wont give me a straight up answer on why my available credit is wrong. it should be higher than it show online they kept sending the same message over and over

Anonymous
#145512

recent posting , yes please contact via e-mail Thanks

Anonymous
#145510

How do I obtain a history of closed capital one accounts , they say i had three at once , I knw I only had two , how do obtain proof I only signed for two ?

Anonymous
#55294

I hate capital one! They only give you ONE way to pay and that is thru a mailed/phoned-In or E- check ..thats all?

Who uses checks anymore anyway?

They delay posting your balance which resulted in my overage and then charged me a 10 dollar fee to pay by phone with assistance!!! INSANE!!

Anonymous
#24752

I had the same problems w/ Capital One. Capital One we never again be in MY wallet!

But why not do with Capital one what many of us are doing with WELLS FARGO? Be sure to include a copy of your complaint in every little 10 cent payment.

I am an individual, and they can deal with me easily. But, if all us disgruntled customers actually DO unite, Wells Fargo will soon have to CARE. I have decided to send Wells Fargo Financial a hard copy check via regular mail for the sum of .10 (TEN CENTS) to be posted to my account.

I will also faithfully pay my Wells Fargo Financial bill. I will send the ten cents checks each 5th, 10th, 15th, 20th, 25th, and 30th of each and every month. I will bend the envelope in such a way that a PERSON will have to open it for processing. In each envelope, along with the check I will place an explanation letter, telling that poor processor why he/she is having to do such a thing.

This will cost me a grand total of $3.06 each month(check plus stamp), which I consider a small price to pay to get them to CARE. Imagine what can happen if ONE MILLION of us disgruntled customers unite and do the same thing on the same dates! A swamped mailroom may get someone in Wells Fargo Financial hierarchy to CARE. Please join me in my endeavor.

Wells Fargo can easily deal with all us individuals, but if we unite, we can make them listen and care.

Maybe YOU have a better idea in getting their attention. If so, please post it.

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Review
#129162 Review #129162 is a subjective opinion of poster.
Yesterday I got notice that they are going to sue me for a credit card debt, of which over $1000.00 is interest. I live in Michigan (enuff said right?) and over the past 5 years my income has been reduced from over $3000.00 to $505.00 monthly. I lost health insurance...
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46 comments
Anonymous
#853893

So I mean you guys get these *** cards and use up all the money and then complain when they want it back come on if someone owed you money you would want it too. Just like everyone else I have credit card debt and not enough money to pay it all but one thing about me is I take responsibility for my situation I signed an agreement just like the rest of you saying I would pay it back with interest and past due fees you guys need to get off your high horse and get over it

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Review
#117127 Review #117127 is a subjective opinion of poster.

Contact Capital One Customer Service

Mailing Address:
Capital One Financial Corporation
15000 Capital One Dr
Richmond, Virginia 23238-1119
United States
Phone:
(800) 955-7070
All Capital One Contacts

Capital One Products and Services Reviews

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Capital One Bank

I've been a client of North Fork Bank for 38 years with few problems, however, just three weeks into Capital One's takeover of North Fork Bank, the bank lost my paycheck! I deposited my paycheck on Monday and then checked on line to find it "pending" Monday night. Since the paycheck was issued by a Capital One account it should not have even been pending, but deposited as cash. I checked the next day to find that my deposit was no longer even recorded! I immediately called the bank and they said they would look into it. When nobody returned my calls by Monday afternoon, I went in with my deposit slip and was told that they checked it out and that it had been sent by courier to the main bank by mistate and that it should be posted later that afternoon. It was not posted that afternoon and it still was not posted Wednesday morning. I called the bank 4 times on Wednesday before I was able to talk to the agent "working on" my problem who said that she had reached the department handling deposits and that they were backed up for days! I asked if we could put a stop payment on the check so that I could be issued a new paycheck by my employer but was told that the check is in the "system" and that they can not do that. When I asked the agent if I could talk to a supervisor or someone higher up at Capital One to straighten this out, she claims that they do not even have a contact themselves to someone in authority! Three days later they still can't tell me when the problem will be cleared up. . . As soon as I get my money back, goodbye Capital One!
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4 comments
Anonymous
#282650

Capital One Bank is a huge predator.Beware for your Senior Citizens. Even when you explain that your Senior does not read the small print-- and ask them to stop sending 'blank checks.

They still send them, bounce them, and charge th exorbitant fees. Capital One's CEO Fairbank; Director of Accounts' Jamison; & VicePres.

of Small Business-Moore ignore power of Attorney. They just want to fleece your seniors.

Anonymous
#127534

I am in financial hardship and have maxed out my credit cards.

Chase has put me on 60 month at 2% to pay off

BAnk of America - same at 6%

Capital One will do nothing -

They told me to go into collection.

DON'T DEAL WITH THEM....

Anonymous
#10603

i'm currently having the same issues with capital one bank. They have not recorded 2 withdrawals in my account, one was a check the other was a withdrawal from a teller for cash.

what's even more, when i deposited my pay check recently, they released only a small amount of it and nothing else. capital one bank is a nightmare

Anonymous
#7321

Capital One credit cards are a scam, too. They send the statements late, then charge you late fees and interest -- for two months! I've never seen anything like it.

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Review
#116558 Review #116558 is a subjective opinion of poster.