Not resolved
1.5
Details
Customer service
Website
0 comments

We opened a checking and savings account over a week ago, told the system was down while we were there and a temporary debit card could not be issued at that time and that we would have to come back in (okay, I guess I can do this)..as it turns out, NOTHING was put into the system so that we could get permanent debit cards, both of our cell phone #'s were incorrect, no cards or checks being mailed to us at all...told them I am coming in to close both accounts due to this sorry customer service! The "personal banker" who assisted us is never available...going back to Chase as we should have done in the first place!

This person wrote the review because of poor customer service of capital one account from Capital One. Reviewer claimed that he or she wants Capital One to "tell ms. barrios at the bedford texas capital one branch to get her head out of her back side and provide better customer service to her new accounts and make sure all info is correct!".

The most disappointing in user's experience was account mishandled and wrong info. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Capital One for you to read. This information may help you with your purchase decision.

Had an Experience with Capital One?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

The Big Four - EMERGENCY HELP NEEDED MATH SKILLS LOWES GE MONEY PAY PAL WALMART PENNIES ANY COMPANY THAT USES THIS BANK The Big Four "There will be FOUR DOCUMENTS attached to this post. Please look at each of the documents. Where these people get this stuff is beyond me, it just keeps coming. I..." Read more Capital One Auto Finance Is a FRAUD and Wrecked my CAR! Capital One "I have been lied to ripped off and threatened by Capital One Auto Finance then my Car got wrecked. This is AFTER I gave them $33,000.00!! I purchased..." Read more Green Dot Moneypak - GreenDot MoneyPak Scam Green Dot Moneypak "My husband went to CVS and purchased a MoneyPak by Greendot card and loaded $400. He came home and follow instructions to activate his prepaid card with the $400 online...." Read more Capital One - Customer Service  Capital One "Capital One is trying to get me to pay for a fraud charge to my account that I did NOT make. I have been on the phone with these people..." Read more National Tire and Battery: The worst tire buying experience I've had. National Tire And Battery "I called around town Friday morning September 8th, 2017 to find a set of tires for my 2004 Volkswagen Jetta GLI before heading to the in-laws cabin for the weekend...." Read more The Cover Guy -  Warranty  and poor quality The Cover Guy "I bought a cover from this company.After about 8 months of having it I noticed it started to have an intention on it .It called them and was told to..." Read more Sonic - Absolutely terrible Sonic "Some girl with short blonde hair was taking my order and she had an attitude problem and she got mad because I said I wanted marinara sauce with my tatertots..." Read more Lazada Malaysia - Please solve this or should i get legal advise from lawyer? Lazada Malaysia "Order no. 335567535 placed on 10/sept/2017. Received confirmation email. Without any noticed 9days after got email from lazada on 19/sept/2017. Then i make an online chat with customer service on..." Read more