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I began a borrowing relationship with Capital One in 1997 and up until 2005 had two loans with them both of which were paid off early.In 2005 I borrowed $32,000 and took it for 60 months.

Last year (2009) due to loss of income and cut back in hours I called Capital One at the end of May and asked if I could refinance the loan ($23,000 balance) and their credit card ($6,000 balance total loan $29,000) and take it for the maximum term of 84 months to cut my payment in half. My credit score at the time as 750 and my wife's score was 770. I was told I was a great customer and my history with them was excellent but they could not combine or refinance existing debt. I was stunned.

After cashing in 401K plans and a college fund to make ends meet in December we ran out of money and stopped paying Capital One this year.

I have since found out the reason they would not help a good customer with excellent credit last year is because they wait until you go delinquent with them then turn you over to their Recovery Unit which will refinance the debt at twice the rate and fees to give you a "second chance". Capital One makes more money off of the "second chance" then if they would have refinanced the loan in the first place.

To me this is a disgrace and should be illegal.Capital One to me is Crapital One.

Review about: Capital One Credit Card.

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Anonymous
#148622

I have to comment.I lost my mother and my husband came down with cancer.

With the economy the way it is it is hard to pay bills. Capital One refused to cut our payment to accomodate us.

We have been behind ever since and it is ruining our credit.We are at our wits end.

Anonymous
#135201

Capital One isn't the only lender out there.If I had credit scores in the 750-770 range I'd go somewhere else to get a loan to pay off Capital One if I felt they weren't treating me right.

But instead of that, you've just shot what's left of your credit to *** because you're either stubborn, irresponsible or clueless.Come on folks, the banks have no obligation to us here - use your heads if your in a bind.

Anonymous
#134667

Hey Benson, hope your life always goes perfect and you never experience a loss of income or hours cut back.I have never missed a payment in my life and had a credit score of 850.

Through no fault of my own the economy took a dive.

Good luck with your life you must be a perfect person living a perfect life.Aren't you special.

Anonymous
Hameenlinna, Southern Finland, Finland #134255

IS IT THEIR FAULT YOU CANT PAY YOUR BILLS!!!!!!!NOT PAYING THEM IS WHAT WILL DESTROY YOUR CREDIT!!!!!!

WAIT TILL YOU TRY BORROWING AGAIN AND SEE WHAT HAPPENS.

YOUR JUST ANOTHER CRY BABY *** WHO THINKS THE WORLD OWES YOU.:x :( :cry :sigh :eek :?

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