We have been a very good Business Spark's customer, for a while now. I have always paid on-line and on timer.
Now of course they are closed ( "Martin Luther King Day" January 15th?), all of a sudden, and you cannot get though to any customer service for help. You cannot pay on-line and Of course in will be late tomorrow and I have been trying to pay this payment for a week now. I only got through to a company that does the programming for their web site and they cannot help you with anything. I have never seen a large company as this to where the website is completely closed so you cannot make a payment.
Boy, will they make the money on late fees this month. I'm so mad that I am going to close my account. This company sucks!
to be very honest. Cedar Cove RV Park
Product or Service Mentioned: Capital One Customer Care.
Reason of review: Problems with payment.
Monetary Loss: $1839.
Preferred solution: let me make a payment and do not charge me a late fee or raise my APR.